Contact Details

If you want to send us a message, please use the online form here, otherwise use the addresses below.

OnlinePallet
Suite 21, Florin Court
6-9 Charterhouse Square
London
EC1M 6ET

To change or cancel consignments that have already been submitted
E-mail: operations@onlinepallet.co.uk

For general customer service enquiries
E-mail: enquiries@onlinepallet.co.uk

To request a quote for consignments with special requirements
E-mail: sales@onlinepallet.co.uk

In the unlikely and unfortunate event that your freight is delivered damaged/short or is reported missing, it is essential that you notify us at the earliest opportunity in writing at
E-mail: admin@onlinepallet.co.uk; Or
Fax: 0870 912 5286

As we are a web-based company, you can contact us on the above e-mail addresses 24/7. For urgent enquiries you can also contact our helpful operations team on 01695 711 663 - please quote your Invoice Number if calling about a specific consignment.